Privacy Policy

This Privacy Policy (“Policy”) is issued by Sunvit Seramik İnş. Taah. San. ve Dış Tic. Ltd. Şti. (“Company”) and concerns the types of data collected via the website with the domain name www.sunvit.com.tr (“Website”), how this data is collected, stored, shared, and the rights of users (“Users”) who use the Company’s products and/or services.

 

Cookies used on the Website are generally categorized as session cookies and persistent cookies. They function to remember preferences, compile data on website usage, improve technical performance, and present personalized advertisements. These files, typically composed of letters and numbers, are stored on the user’s browser or hard drive and help identify the user’s device. Session cookies expire when the browser is closed, while persistent cookies remain for a specified period depending on their function. Users can remove or reject cookies via browser settings. We advise users not to overlook cookies that improve technical performance, make it easier to remember passwords, and retain cart contents after refreshing tabs.

 

Personal data collected from Users through the Website is processed and stored securely by the Company in accordance with the User’s consent and applicable legislation, and it is not used beyond the purposes defined in our [Privacy Notice].

 

According to the International Standards and Technology Institute, “personally identifiable information” includes any data collected by an institution that can identify or be linked to an individual, such as name, ID number, birthplace and date, mother’s maiden name, biometric records, and medical, educational, financial, or employment data.

 

Based on this definition, the types of personal data collected, stored, and used by the Company via the Website include:

​

• IP address, geographic location, browser type and version, and operating system

• Visit data such as referring source, visit duration, page views, and site navigation

• Email address provided for registration

• Profile information such as name, profile picture, gender, birthdate, relationship status, interests, education, employment, and address

• Name and email address submitted when subscribing to newsletters or communications

• Data entered while using Website services

• Usage data including frequency and conditions of use

• Purchase or transaction information including name, address, phone number, email address, and payment details

• Information voluntarily shared through the Website for publication, such as username, profile photo, and post content

• Communication content and metadata, including via email or Website messaging

• Any other personal information shared with us

 

We process personal data under the following principles: legal, fair, and transparent processing for specific purposes, accuracy and currency of data, relevance to purpose, and minimum data use.

 

We use your personal data for the following purposes:

​

• Verifying user identity for transactions

• Recording contact information

• Fulfilling legal obligations under Distance Sales Agreements and Consumer Protection Law

• Generating necessary records and documents

• Providing information on campaigns and promotions

• Improving customer experience and performing audience analysis

• Conducting marketing surveys (with consent)

• Informing customers about services via business partners

• Handling complaints and feedback

• Fulfilling legal responsibilities and exercising rights

 

Data Retention and Deletion

 

Personal data is retained in digital environments only for the period required by the processing purpose, except for legal retention periods. When the data is no longer needed or upon the User’s request (if not restricted by law), it will be deleted, destroyed, or anonymized.

 

Data Sharing

 

Personal data is not shared with third parties without explicit consent, except for cases allowed by law. However, in the following exceptional situations, the Company may disclose data:

• Legal obligations under laws or regulations

• Enforcement of Website agreements

• Investigations or inquiries by authorized administrative or judicial bodies

• Protection of user rights or safety

 

Under the Law on the Protection of Personal Data (KVKK), Users have the right to:

• Learn whether their personal data is processed

• Request information if processed

• Learn the purpose and whether it’s used accordingly

• Know third parties the data is shared with

• Request correction of incomplete/incorrect data

• Request deletion or destruction per Article 7 of KVKK

• Request notification of corrections/deletions to third parties

• Object to outcomes arising from automatic data processing

• Claim damages if the data is unlawfully processed

 

To exercise these rights, Users may submit a request using the form available from Sunvit, in accordance with the procedures specified therein.

 

Sunvit will respond within 30 (thirty) days. If there are additional costs or fees defined by the Personal Data Protection Authority, Sunvit reserves the right to request such fees. Please note that withdrawing consent for data processing may result in losing access to related benefits or services.